{"id":3912,"date":"2024-08-07T16:29:28","date_gmt":"2024-08-07T16:29:28","guid":{"rendered":"https:\/\/intikisa.pe\/?page_id=3912"},"modified":"2024-08-07T17:03:31","modified_gmt":"2024-08-07T17:03:31","slug":"libro-de-reclamaciones","status":"publish","type":"page","link":"https:\/\/intikisa.pe\/en\/libro-de-reclamaciones\/","title":{"rendered":"Libro de reclamaciones"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3912\" class=\"elementor elementor-3912\">\n\t\t\t\t\t\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-8904f8a elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"8904f8a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0919427 ae-bg-gallery-type-default\" data-id=\"0919427\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a55968a elementor-widget elementor-widget-bdt-contact-form-7\" data-id=\"a55968a\" data-element_type=\"widget\" data-widget_type=\"bdt-contact-form-7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f3914-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"3914\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/3912#wpcf7-f3914-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/3912#wpcf7-f3914-o1\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"3914\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f3914-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<h3>Seleccione la tienda\n<\/h3>\n<div class=\"form-row\">\n\t<p><label> Seleccione la tienda<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"store\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"store\"><option value=\"Tienda virtual\">Tienda virtual<\/option><option value=\"Tienda f\u00edsica\">Tienda f\u00edsica<\/option><\/select><\/span><br \/>\n<\/label>\n\t<\/p>\n<\/div>\n<h3>Datos personales\n<\/h3>\n<div class=\"form-row\">\n\t<p><label> E-mail<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span><br \/>\n<\/label>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><label> Nombres<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"first-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"first-name\" \/><\/span><br \/>\n<\/label>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><label> Apellidos<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"last-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"last-name\" \/><\/span><br \/>\n<\/label>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><label> Tipo de documento<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"document-type\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"document-type\"><option value=\"DNI\">DNI<\/option><option value=\"RUC\">RUC<\/option><option value=\"Pasaporte\">Pasaporte<\/option><\/select><\/span><br \/>\n<\/label>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><label> N\u00famero de documento<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"document-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"document-number\" \/><\/span><br \/>\n<\/label>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><label> Celular o tel\u00e9fono<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"phone\" \/><\/span><br \/>\n<\/label>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><label> Departamento<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"department\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"department\" \/><\/span><br \/>\n<\/label>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><label> Provincia<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"province\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"province\" \/><\/span><br \/>\n<\/label>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><label> Distrito<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"district\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"district\" \/><\/span><br \/>\n<\/label>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><label> Direcci\u00f3n<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"address\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"address\" \/><\/span><br \/>\n<\/label>\n\t<\/p>\n<\/div>\n<h3>Detalle del reclamo\n<\/h3>\n<div class=\"form-row\">\n\t<p><label> Tipo de reclamo<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"claim-type\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"claim-type\"><option value=\"Reclamo\">Reclamo<\/option><option value=\"Queja\">Queja<\/option><\/select><\/span><br \/>\n<\/label>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><label> Identificaci\u00f3n del bien contratado<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"contracted-item\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"contracted-item\"><option value=\"Producto\">Producto<\/option><option value=\"Servicio\">Servicio<\/option><\/select><\/span><br \/>\n<\/label>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><label> Monto de reclamo<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"claim-amount\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"claim-amount\" \/><\/span><br \/>\n<\/label>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><label> Description<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"description\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"description\"><\/textarea><\/span><br \/>\n<\/label>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><label> Detalle<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"detail\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"detail\"><\/textarea><\/span><br \/>\n<\/label>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><label> Pedido<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"request\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"request\"><\/textarea><\/span><br \/>\n<\/label>\n\t<\/p>\n<\/div>\n<div class=\"form-row\">\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3912","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/intikisa.pe\/en\/wp-json\/wp\/v2\/pages\/3912","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/intikisa.pe\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/intikisa.pe\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/intikisa.pe\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/intikisa.pe\/en\/wp-json\/wp\/v2\/comments?post=3912"}],"version-history":[{"count":15,"href":"https:\/\/intikisa.pe\/en\/wp-json\/wp\/v2\/pages\/3912\/revisions"}],"predecessor-version":[{"id":3949,"href":"https:\/\/intikisa.pe\/en\/wp-json\/wp\/v2\/pages\/3912\/revisions\/3949"}],"wp:attachment":[{"href":"https:\/\/intikisa.pe\/en\/wp-json\/wp\/v2\/media?parent=3912"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}